Knowledge Management Staff

MISSION

The Knowledge Management Staff facilitates the sharing and using of information and knowledge to guide regulated industries and Bureau operations.

FUNCTIONS

• Develop and implement knowledge management systems, applications, and techniques in supporting a knowledge-sharing organization.
• Create, manage, and optimize the content and services of the TTB public and internal Web sites.
• Develop and manage TTB forms, print orders, and publications.
• Maintain TTB’s official records schedule.
• Manage the collection and disposition of all Bureau records.
• Establish plain language guidelines and principles for the Bureau.
• Manage the TTB Information Resource Center to collect internal and external information and to organize it into an accessible resources.