Week of July 25, 2008
Greetings! Hope you have had a productive and halcyon week! This week's offerings include notice of outages beginning this Friday afternoon at 5 p.m. Eastern Time, and a host of contact information.
In the TTB Newsletter, we compile the top TTB news of the week and other helpful information about the Bureau and the Federal alcohol and tobacco laws and regulations we enforce. Please send any questions and/or comments to Susan Stewart Evans, Executive Liaison for Industry Matters (susan.stewart-evans@ttb.gov) and/or Frosty Chapman, State Liaison (forrest.chapman@ttb.gov). |
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TTB.GOV AND COLAS ONLINE OUTAGE
TTB will be making changes and performing tests on its Web site and the COLAs Online application. Please be advised that TTB.gov and COLAs Online will be unavailable beginning at 5 p.m. Eastern Time on Friday, July 25. All access will be unavailable during this downtime; including access to the COLAs Public Registry, viewing images and Printable Versions of COLAs, and submitting or updating applications for review and approval. Access to TTB.gov and COLAs Online for submitting and updating applications and the Public Registry should return to normal operations by 9 a.m. Eastern Time on Monday, July 28.
Please let us know if you experience any unexpected issues or problems with accessing TTB's Web site or the COLAs Online application after normal operations resume. You may contact us:
For issues with TTB.gov, please contact ttbwebmaster@ttb.gov.
For issues with COLAs Online, please contact COLAs Online Customer Service at 1-866-927-2533, press 2.
We apologize for any inconvenience that this may cause, and appreciate your patience and cooperation as we work to make improvements.
NATIONAL REVENUE CENTER CONTACTS
There are three convenient ways to contact the TTB National Revenue Center:
By land mail at: Alcohol and Tobacco Tax and Trade Bureau, National Revenue Center, 550 Main Street, Suite 8002, Cincinnati, Ohio 45202
By phone at: 1-877-TTB-FAQS (1-877-882-3277) toll free; (513)-684-3334
Please be aware that e-mail is not a secure method of communication and TTB cannot guarantee the security of any information sent to us via e-mail. If you do wish to contact us via e-mail, you may wish to identify the type of business that you would like to discuss and let us know when and how we may contact you to obtain any necessary additional information.
If you are: |
Use this e-mail address: |
A winery, bonded wine cellar, or vinegar plant |
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A manufacturer of non-beverage products, drawback, tax free alcohol use or dealer or user of specially denatured alcohol |
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Importing or manufacturing tobacco products, including papers and tubes, other than retail |
ttbtobacco@ttb.treas.gov |
A brewery, brew pub, microbrewery or sake plant |
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Importing and/or wholesaling beverage alcohol products such as wine, beer, or distilled spirits for commercial purposes |
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A distilled spirits plant or alcohol fuel plant |
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A manufacturer or importer of firearms and ammunition subject to the Federal Firearms and Ammunition Excise Tax (FAET) |
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In need of information on labeling, advertising, or formulation |
For questions regarding industry operations in Puerto Rico and the Virgin Islands, click here.
For general information, or if you have questions on topics not listed above, please contact us at: ttbquestions@ttb.gov.
TRADE INVESTIGATIONS DIVISION DISTRICT OFFICES
To view a map of TID district offices that includes addresses and phone numbers, please click here.